整體回饋
Many travelers say the concierge and butler teams deliver exceptional service, and staff overall are attentive. They praise the location near Roppongi and the striking city and Mt. Fuji views from the 45th- and 46th-floor lobby, bar, pool, and spa. Rooms are spacious and tidy but feel dated, and one person said this alone would keep them from returning. Breakfast is included yet often slow with limited variety, and families note pool and kids’ activities start at age four. Most still enjoy the sophisticated, comfortable vibe despite these drawbacks.
Location · Service · Views