整體回饋
Many travelers say service is impeccable—warm, efficient, and never intrusive—and several call it their best hotel experience. Rooms are spacious, spotless, and modern, with large bathrooms, heated bidet toilets, steam saunas in some Heritage rooms, and skyline views. Breakfast earns raves for its wide buffet and traditional Japanese set, while cocktails, the club lounge, and the rooftop teppanyaki restaurant also impress. Guests enjoy the spa, onsen-style baths, indoor pool, and gym, though one parent disliked the 13-and-up pool rule and another noted lobby crowding during a conference. The quiet business-district setting feels calming and near key sights, but limited nearby dining sends many to trains or taxis.
service · rooms · breakfast