新加坡萊佛士酒店Raffles Singapore

整體回饋

Many travelers say staff are friendly, efficient, and often exceed expectations, upholding the property’s legendary reputation. Suites are spacious, yet one guest found them dark, others disliked confusing controls and disruptive air-conditioning, and some missed character touches or proper butler guidance. Breakfast in the Tiffin Room felt cold with limited courtyard seating, while stained outdoor cushions, slow dinner service, and absent luggage help on departure exposed service gaps. One reviewer felt the hotel now favors business event visitors over residents, but most still call the stay a memorable, high-end experience.

The hotel is superb! What a wonderful high-end experience.

Best hotel in all of Singapore. Just wow.

We stayed at the Raffles Singapore for part of our honeymoon and it was just amazing. From the moment you get out of your car, the hotel shows you the best service possible. We loved it so much, we didn’t want to leave the hotel! The beautiful room, the butler service, the Singapore Sling, the breakfast, the high tea, the room service, the pool, it’s all a highlight of staying there! It was truly a wonderful time. We enjoyed it tremendously.

That hotel has got to be one of the most elegant in which we’ve ever stayed! Everyone was lovely even the doorman with whom we had a lengthy conversation about his life and what it’s like to be a Seikh Indian! We’re looking forward to going back for the last three days of this wonderful journey

Great service, vg rooms… locations not perfect but overall hotel is very nice

I was a little disappointed our suite was beautiful but so very complicated due to controls for everything which could not be learnt how to use without a lot of trail and error and for me the air conditioning ruined my sleep and left me feeling poorly the next day. The Butler on the morning of our second nights stay reset the conditioning to basically the ceiling fan which made the room hot but much better for sleep. Breakfast in the morning in the Tiffin room again the room was very cold and there was no seating left in the Courtyard so many residents must have experienced the same problem. The soft furnishings throughout out the outside areas of the Courtyard were stained from food etc very badly need changing or at very least to be cleaned regularly Our anniversary dinner in the Courtyard resulted in my wife getting up from her seat to find the manager to complain of no cutlery set on our table no service after 15, minutes of being seated, dirty furnishings to sit on The manager and colleague moved us to another area of the Courtyard and did there best to make the best of everything are cheque was covered by the manager at his insistence The problem he faced is that Raffles have so many non resident quests due to hotel held business meetings the hotel seems more interested in getting them large drinks orders to those tables which became noisy loud and slightly over the top. When we were departing the hotel for the airport there were was no one to help with our luggage so we were both carrying our bags to the taxi until the actual managing Director of Raffles spotted this and came to our assistance My personal view is Raffles Singapore is now more interested in being an attraction as to a 5 star exclusive old Colonial type hotel which is a great shame.