整體回饋
Many travelers say staff are friendly, efficient, and often exceed expectations, upholding the property’s legendary reputation. Suites are spacious, yet one guest found them dark, others disliked confusing controls and disruptive air-conditioning, and some missed character touches or proper butler guidance. Breakfast in the Tiffin Room felt cold with limited courtyard seating, while stained outdoor cushions, slow dinner service, and absent luggage help on departure exposed service gaps. One reviewer felt the hotel now favors business event visitors over residents, but most still call the stay a memorable, high-end experience.
Service · Elegance · Spacious rooms