新雪谷花園柏悅酒店Park Hyatt Niseko Hanazono

整體回饋

Many travelers say the property is well designed, with mountain views and luxurious, cozy rooms. Service is widely praised as attentive and impeccable—one guest thanked staff member Alice—though one reviewer felt the “soft” side lagged behind the hardware. On-site dining earns high marks, and the hot springs are frequently singled out as a highlight. One person noted a gap in shuttle information and local tips at check-in, suggesting clearer guidance would help. The general consensus is that amenities and service exceed expectations, creating an exceptional retreat.

Iconic hotel, we had an incredible view of the actual skiing which was amazing. Will say the service overall is a slight step below what we experienced elsewhere. In general feels more like a family oriented resort than a super high end luxury hotel, which makes sense considering it's a ski resort. The restaurants are just fine in my opinion, on the pricey side and a little boring but not much choice unless you want to just order room service or eat in the lobby (which is nice too!). Would recommend only if going skiing, otherwise would not recommend given the price point.

Had an amazing stay. Hotel is beautifully designed with very attentive service. Hot springs are excellent. Thank you Alice for the find!

Absolutely blown away by my stay at Park Hyatt Niseko Hanazono! Everything from the serene mountain views to the impeccable service was top-notch. The room was luxurious yet cozy, the on-site dining options were phenomenal, and the entire experience felt like a true retreat.

Incredible hotel, my jaw dropped at every turn!

We loved this hotel. The location and service could not have been better. During check in, we didn’t head over to the concierge bc we did all of our plans in advance so we missed the information on the shuttle services for the resort which would have been super helpful. That’s the only recommendation we would give - help with more recommendations to go to Niseko village via shuttle and food recommendations.

The hardware is great but soft service is lacking.