東京丸之內四季酒店Four Seasons Hotel Tokyo at Marunouchi

整體回饋

Many travelers say the hotel feels like a small boutique yet retains luxury polish. \nService is widely praised—staff greet guests by name, meet some on the Tokyo Station platform, and handle any request with ease. \nParents highlight child welcome kits and kid-size robes and pajamas. \nGuests value the location beside the main rail hub, comfortable rooms, and the free in-room breakfast perk. \nOne person misses the broader amenities at the newer Otemachi sister property and a lone Portuguese review deems the hotel incomplete, but the consensus is that warm, personal service outweighs limited facilities.

Everyone at the hotel - from the greeting at the door, check in, concierge and wait staff are very friendly, helpful and go the extra mile to ensure a 5 star stay.

The most excellent service was provided, from a Four Seasons greeter (I wish I could remember his name!) meeting us at the train platform in the very busy Tokyo station, to checking in with us, and staff being kind and courteous throughout our say. We absolutely loved the room and felt pampered during our stay. The Fora perk of free breakfast was really awesome, as it worked for in-room dining as well.

O hotel em si não é nada completo. Não recomendaria e não ficaria novamente.

While the amenities were not impressive as FS Otemachi, FS Marunouchi made up for it in the human touch they provided in the experience. After a big day of walking around, it was nice to be greeted at the door by the bellman who knew my name. They were also more aware that I was traveling with my son, and there was a welcome package just for him when we arrived. Another small touch that I appreciated was that they had pajamas and bathrobes in all of our sizes (including the child's).

Really enjoyed this hotel - great service, felt like a boutique in many ways. Amazing area and jumping off point for Tokyo with it's proximity to public transit.

Amazing location