烏布 COMO Uma 度假村COMO Uma Ubud

整體回饋

The general consensus is that staff memorize names and anticipate needs, creating a warm stay. Many travelers praise fresh menus that easily handle gluten-free and other requests. Rooms have koi ponds, outdoor showers, and private pools, but some feel dated or musty in rainy season and attract ants and mosquitoes despite nets. Guests value the new gym, peaceful spa, quiet grounds, and easy walk or shuttle to central Ubud. One person noted poolside servers wait to be summoned; overall the resort is widely recommended, with bug-averse travelers urged to pack repellent.

Como Ubud was the best start to our honeymoon - the hotel was stunning, the staff was so so friendly and had such great recommendations for us and helped book cars, etc. I would absolutely recommend that hotel to anyone I know going to Bali.

The property is gorgeous and the service is very kind and attentive. The front desk and spa are available via WhatsApp which is very convenient for booking activities and appointments. The food was stellar, specially the breakfast buffet and menu. I also appreciated how even though the hotel is located off of a main road, it is a very quiet and secluded feeling. My only comment on the hotel is that they have a schedule of group activities with set programs on each day for a nominal cost. When I tried to sign up for the group activities, they said that because they need a minimum of 4 hotel guests signed up and most had no sign ups, they could not allow me to do the activity unless I wanted to do a private booking for double the cost of the group cost. This is a bit misleading, especially as a solo traveler, because the front desk is essentially asking guests to do private bookings which then keeps the group booking sign ups at zero. Activities aside, the property was great!! Sandi was also SOOO helpful in helping me arrange my travel and I’d definitely recommend her to others.

Beautiful hotel in the middle of the jungle. Service and staff were amazing.

Staff was friendly and very helpful. Our room was beautiful but a bit musty but given it was rainy season not a deal breaker. Mosquito nets on the bed are a must. They come and do a turndown service and get you all setup for a mosquito free sleep. Considering the bathroom and entry can be open to the outdoors with a koi pond at the entry to your room. With stepping stones to bathroom and bedroom areas. Mosquitos during rainy season are high. Private outdoor pool was beautiful with an outdoor shower as well. Food was great and staff took care of your every need ( almost reading your mind) the staff remembered your names and preferences. Shared pool is very nice and staff kept it very clean and free from leaves . Spa is so zen. Restaurant staff were very friendly and accommodating for my gluten free needs. Great spot to get away from the Bali traffic and noise. You enter CoMo and you forget about the traffic and hustle and bustle of the streets. I would have given CoMo 5stars but the musty smell in bedroom was an issue for me.

The hotel had fantastic service & it was a perfect location (close to the city center with a convenient shuttle) as well as great dining options, with western & Indonesian options available as well as a very healthy, extensive breakfast. We also used the spa, which was amazing, and the free yoga class was also very enjoyable. I only give it 4 stars because we stayed during a rainy, humid few days that impacted our stay, as we ended up seeing more bugs in our room than expected & had an ant problem due to a pot of ginger lemon tea in our room. The hotel staff immediately came to clean up the ants, but the ants returned the next day and found a box of closed gummies in our luggage - the hotel could have better addressed the issue with some additional pest control measures as ants can be persistent insects that will return unless you use specific cleaning agents to target them. Also, due to the humidity, the bedsheets were damper & muggier than we'd have liked. Ultimately, the room & resort has a integrated "indoor/outdoor" feel, which is part of the charm of this specific hotel, but this led to some discomfort during our stay. If we didn't have the ant problem & the weather was not as humid, I would give it 5 stars.

Our stay at COMO Uma Ubud was peaceful and restorative. Check-in was smooth, complete with a refreshing welcome drink, and the staff were consistently kind and eager to assist. The property itself is beautifully maintained, and the spa felt perfectly aligned with the serene surroundings. The pool was clean and inviting, and the dining was consistently delicious. The brand new gym was a highlight - spacious, modern, and far above what most hotels offer. The only areas that fell short were the beds, which were firmer than expected, and the poolside service. While the staff were friendly, the service required us to initiate requests rather than being proactively offered. Not a dealbreaker, but it would have rounded out the experience. Overall, this is a tranquil and well-maintained retreat in Ubud that we highly recommend, particularly for its spa and gym facilities.